Ballymena Causeway Credit Union | Fraud Aware
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Fraud Aware

22 February 2023

Fraud Aware

We want to warn our members about a current a phishing scam. The scam consists of a fraudster sending a text message and/or making a phone call claiming to be from the Credit Union and informing the recipient that their credit union account has been put on hold or locked. Recipients are then asked to click a link to a cloned credit union website and enter their personal details to verify their account, or they are asked for their personal details over the phone.

We will never contact an individual member by phone, text, or email asking them to click a link to verify their account or give personal account details over the phone. If you do receive such a call, text message, or email you are advised not to give any account details to the caller or to click on the link under any circumstances.

If you are in any doubt about any message that you receive in relation to your credit union account, please contact us on 028 2564 9010 as soon as possible.

Here are a few precautions to take:

  • Confirm the sender’s identity before replying to email requests and before opening attachments or clicking on links, even if they appear to come from a legitimate source.
  • Call BCCU directly to confirm if the communication is legitimate.
  • Ignore unsolicited text messages with links pertaining to be from your Credit Union
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Fraud Aware

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Ballymena Office

Address:
17-21 William Street, Ballymena, BT43 6AW
Tel:
028 2564 9010
Email:
info@bccu.co.uk
Web:
https://www.bccu.co.uk/
Latitude:
54.8682105
Longitude:
-6.2747319
We're Open:
Monday 09:30 - 16:30
Tuesday 09:00 - 13:00 *
Wednesday 10:00 - 16:30
Thursday 09:30 - 16:30
Friday 09:30 - 16:30
Saturday 09:00 - 14:00

*Phone Lines Only

Causeway Office

Address:
32 Abbey St, Coleraine, BT52 1DU
Tel:
028 2564 9010
Email:
info@bccu.co.uk
Web:
https://www.bccu.co.uk/
Latitude:
55.1167565
Longitude:
-6.6973582
We're Open:
Monday 09:30 - 16:00
Tuesday 09:00 - 13:00 *
Wednesday 10:00 - 16:00
Thursday 09:30 - 16:00
Friday 09:30 - 16:00
Saturday 10:00 - 13:30

*Phone Lines Only

Antrim Office

Address:
13-17 Massereene St, Antrim, Co Antrim, Northern Ireland, BT41 4DB
Tel:
02825649010
Email:
info@bccu.co.uk
Web:
www.bccu.co.uk
We're Open:
Monday 09:30 - 16:00 **
Tuesday 09:00 - 13:00 *
Wednesday 10:00 - 16:00 **
Thursday 09:30 - 16:00 **
Friday 09:30 - 16:00 **
Saturday 09:00 - 12:00

* Phone Lines Only
** Closed for Lunch 12.30pm - 1.00pm

Randalstown Office

Address:
39 New Street, Randalstown, Co Antrim, Northern Ireland, BT41 3AF
Tel:
02825649010
Email:
info@bccu.co.uk
Web:
www.bccu.co.uk
We're Open:
Tuesday 09:00 - 13:00 *
Wednesday 10:00 - 16:00 **
Saturday 09:00 - 12:00

* Phone Lines Only
** Closed for lunch 1.00pm - 1.30pm

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Ballymena Causeway Credit Union is a trading name of Ballymena Credit Union Limited. Ballymena Credit Union Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 574110). Companies Registration No. CU000012

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