22 February 2023
We want to warn our members about a current a phishing scam. The scam consists of a fraudster sending a text message and/or making a phone call claiming to be from the Credit Union and informing the recipient that their credit union account has been put on hold or locked. Recipients are then asked to click a link to a cloned credit union website and enter their personal details to verify their account, or they are asked for their personal details over the phone.
We will never contact an individual member by phone, text, or email asking them to click a link to verify their account or give personal account details over the phone. If you do receive such a call, text message, or email you are advised not to give any account details to the caller or to click on the link under any circumstances.
If you are in any doubt about any message that you receive in relation to your credit union account, please contact us on 028 2564 9010 as soon as possible.
Here are a few precautions to take:
- Confirm the sender’s identity before replying to email requests and before opening attachments or clicking on links, even if they appear to come from a legitimate source.
- Call BCCU directly to confirm if the communication is legitimate.
- Ignore unsolicited text messages with links pertaining to be from your Credit Union